- 100% Authentic Products
- Secure payments
MOST COMMON QUESTIONS AND ANSWERS
1- Create an account through the following link:https://www.sporter.com/en-sa/customer/account/login/referer/
2- Open the page of the product you need, choose the needed flavor and size then go to cart page. (You cansearch the products you need by typing their name in the search bar in the top of the page or you can browse the taps in the home page and choose the needed brand/product)
3- Once you are in the cart page, review your order and proceed to checkout.
4- Choose the suitable shipping method, payment method, fill the needed information and click on place the order.
Unfortunately, no, we cannot modify any order after being placed; however, we can cancel your order so you can place a new one.
You can contact us through the following channels Saturday – Thursday 8:00 AM – 10:00 PM UAE time:
Email: [email protected]
Phone: UAE +97148830300
KSA: +966 115102770
Or through one of our social media channels
Yes we do, our only store is located in Abu Dhabi, Hamdan Street, Xerox building next to Emax. (click here for store location).
If you reside somewhere else, then you can submit your order through our website.
Saturday – Thursday: 12:00 pm – 6:00 pm and 8:00 pm – 2:00 am, Friday: 2:00 pm – 6:00 pm and 8:00 pm – 10:00 pm.
To provide you with a professional customer service, we receive your email as a ticket in our system, in order to follow up and solve your issue easily in a high professional standard. The ticket number is a reference number you can use to follow up your inquiries.
UAE: No quantity limitation or amount limitation.
KSA: You are allowed to add maximum five items total in your cart per single order You are allowed to add maximum 3 (similar items, similar flavor) per single order
Other countries: You are allowed to add maximum 6 items to your cart per single order.
total amount of the order should be 1000 SAR
Please keep an eye on our social media pages as we announce once a coupon code is available.
You can verify your credit card by using the minor amount that has been deducted from your bank amount or using the authorization number that can be provided by your bank, then use the following link to verify it:
You can contact our nutrition team on email: @sporter.com to assist you or you can book an appointment with our nutrition team by clicking on "Make an appointment" at the bottom of any page on sporter.com.
Sporter.com guarantees minimum 1 month until expiration for all products..
You can click on "Forgot" in the password box to reset your password, the new password will be sent to your email.
• If you reside in UAE, you can complete your purchase using Credit Cards/Debit Cards (Visa, MasterCard and American Express), PayPal accounts, Visa Checkout Accounts, or you can choose to pay using our Cash on Delivery Service, noting that this service will cost you extra 20 AED.
• If you reside in KSA, you can complete your purchase using Credit Cards/Debit Cards (Visa, MasterCard and American Express), PayPal account or you can choose to pay using our Cash on Delivery Service, noting that this service will cost you extra 25 SAR.
• If you reside in any other country, you can complete your purchase using Credit Cards/Debit Cards (Visa, MasterCard and American Express) or via PayPal accounts.
• If you reside in UAE then your order will be delivered within 2 business days,
• If you reside in KSA, we guarantee that your order will be ready for pickup within 6 to 10 business days from the nearest courier branch you chose while placing your order.
• If you reside in Kuwait we guarantee that your order will be delivered within 6 business days.
• If you reside in any other GCC, we guarantee that your order will be delivered within 3 business days to your doorstep.
• If you reside in Oman we guarantee that your order will be delivered within 5 -7 business days.
• If you reside in Jordan or Lebanon, your order shall be shipped within 3 business days. However, sporter.com is not responsible for any delay caused by the procedures and regulations in your country. You, the buyer, are responsible for any tariff, duties, taxes, handling fees, customs clearance charges, health restrictions etc. required by your country for importing goods. We do not collect this beforehand, and cannot give you an estimate cost.